Business Development Manager

Odd Culture Group

Full time

Reports to: Group Functions & Events Manager

Odd Culture Group seeks a well-organised Business Development Manager to join its dynamic and progressive head office team. Our Group operates five Sydney venues, concentrated across the Inner-West and City area, with interstate venue projects underway.

If you have business development experience in a hospitality, tourism and/or accommodation context, are a self-starter who can work independently and has drive, ambition, and motivation to develop our sales department, we’d love to chat!

A career with Odd Culture Group

  • Internal and external training, with opportunities for career development and upward mobility
  • Develop the Group’s sales strategy, and impart your creativity in executing innovative ideas and concepts
  • Work and grow in a head office management team of passionate and caring hospitality professionals
  • On-site staff meals, and generous discounts at all of our venues
  • Newly renovated head office at a vibrant Inner-West location
  • Close to public transport

About the role

Our Group is on a strong and steady growth trajectory, and requires the expertise of a talented BDM to address these outcomes:

  • Develop business relationships and strategies to attract new leads
  • Work collaboratively with our marketing and PR agencies
  • Increase overall event sales, to meet monthly and annual targets and create growth trends
  • Develop a CRM in our existing project management suite to handle business and retail customer leads
  • Work with our executive management team to build outstanding guest experiences, from initial contact to managing events in venue
  • Convert enquiries to bookings, perform site visits to securely convert prospective guests into sales
  • Work closely with the executive team to develop Event & Function Packages suitable for each venue, and identify ways in which we can increase spend 
  • Answering some incoming calls and presenting a professional and friendly first point of contact for our guests
  • Responding to group enquiry emails
  • Ensuring a high level of guest satisfaction and relationship building

Necessary experience:

  • Sales or events in a hospitality context
  • An understanding of CRM and developing a sales funnel
  • Outstanding communication skills both verbal and written
  • G Suite or other cloud office experience

Great to have, but not a deal-breaker:

  • Sevenrooms experience or similar booking software is strongly preferred
  • Experience with CRM & Project management systems, especially ClickUp, strongly preferred
  • Design experience preferred
  • EDM and database management preferred

If you’re suitable and interested in joining Odd Culture Group, this is a great opportunity to be a part of a growing and disruptive force in Sydney’s hospitality environment. Apply now to start the conversation.